"I feel like I’m riding in a limo every time I use the transportation program. The volunteers and staff are so friendly."


Volunteers escort clients to medical related appointments within the city limits.

Eligibility Criteria

Seniors (65+) and adults with disabilities who are unable to use public transit and have limited access to other means of transportation. Clients must be able to get in and out of a vehicle on their own.

  • Cost - $18.00 per round trip.  Subsidy may be available. Clients are billed for all rides at the end of each month. Clients are responsible for any parking charges at the time of the ride, if applicable. 
  • Rides must be booked a minimum of one full week in advance.  
  • We accommodate short term appointments only, 1/2 day or full day rides are not accepted.
  • Cancellation must be received by 12:00 noon the day prior to the appointment. An administration fee of $5.00 will be billed if bookings are not cancelled by 12 noon the day before a scheduled ride. Monday rides must be canceled the previous Friday by 12 noon.  
  • Requests are prioritized and depend on availability of volunteers, no request is guaranteed. Requests will be confirmed within 2 working days of appointments.
  • Rides are completed within Meals on Wheels London business hours.  The earliest appointment time accepted is 8:30 a.m.  Afternoon appointments should allow for all clients to be home by 4:30p.m.
  • This is not an emergency or last minute service

Passenger Assistance

An escort must accompany anyone who: (no extra charge)

  • Needs help getting in or out of a vehicle
  • Requires help during appointments
  • Has a tendency to wander
  • Suffers from dementia
  • Is prone to seizures


  • No transportation for children or pets
  • No transportation following day surgery or any procedure that requires general anesthetic or sedatives
  • No transporting persons who require wheelchairs, scooters or heavy walkers

Lunch Bunch Group Outing

  • Let's go out for lunch. Volunteers pick clients up and take them to a local restaurant to meet with others and enjoy lunch and companionship!
  • Cost: $12.00 per round trip, plus the cost of lunch.
  • Check out next months location

Additional Information

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